Thank you for visiting our website. This is where you can ask a question or simply leave comments about BBC Channels. If you have a question please check our FAQs first to see whether the answer is already there. Please be aware that if the answer to your question is on our site you will not receive an individual response from us.

Recent Feedback

Tim in Singapore

Hey, what happened? Was the programme's editor on drugs? As transmitted to Singapore on 10 January, the episode on Earthquakes had a soundtrack completely out of sync with the pictures. Not just half a second or so, but five or ten minutes. So we had (say) a commentary on Alaska with pictures of Mexico, commentary on Mount St Helens with the pictures coming several minutes later, to accompany a commentary on San Francisco - you get the general idea. Does nobody monitor your stuff as transmitted?

BBC

Dear Tim,

Thank you for your message to BBC Worldwide Channels in Asia.

We sincerely apologise that a technical issue meant that the commentary for this programme was out of sync with the pictures and we do appreciate the frustration this must have caused. Once we were made aware of this issue we investigated the problem to work to ensure that future transmissions of this programme are broadcast without any technical issues.

Once again we are sorry that this spoilt your enjoyment of this programme and we would like to thank you for taking the time and trouble to contact us.

Best wishes,

BBC Knowledge

Gary

I was watching there's one about earthquake. I was very exciting until I noticed that the video was out of sync with the sound and was repeating like nobody's business. What a waste. It was such a nice programme.

BBC Entertainment

**Doctor Who: The Time of the Doctor Christmas Special 2013 **

Dear Viewers,

Thank you for your enquiries asking whether Doctor Who: The Time of the Doctor Christmas Special 2013 will be shown on BBC Entertainment Asia. As mentioned in another response on this site, rights and availability issues mean that there is usually a delay between original transmission and when we are able to bring programmes to our international viewers. We do try to minimise this wherever possible and the recent Doctor Who 50th Anniversary episode is an example of when we were able to bring this episode to viewers in Asia without delay and other programmes like The Graham Norton Show are brought to viewers shortly after they have been first broadcast in the UK, however this is not always possible due to rights and availability issues.

The Doctor Who 2013 Christmas special is due to be shown on BBC Entertainment Asia this year but at the present time we do not have a confirmed schedule date. We would recommend that Doctor Who fans keep a check on the BBC Asia website for future scheduling information for this episode and for information about all our programmes on BBC Worldwide Channels in Asia.

Thank you for contacting us and for your interest in this programme.

Best wishes,

BBC Entertainment

pearl

when will we in Hong Kong be able to watch Sherlock Holmes Series 3?

BBC

Dear Pearl,

Thank you for your message to BBC Worldwide Channels in Asia.

We have no information at the current time as to when Sherlock series 3 may be shown on BBC Entertainment in Asia but we have certainly noted your interest in watching this series on this channel.

Thank you for contacting us.

Best wishes,

BBC Entertainment

aysha

Hello, Thank you for your reply to my query about season 2 of " the paradise". I hope you will consider airing season 2 in Asia as the series has many fans here. Is there any way to view season 2 online perhaps, from the BBC website?

BBC

Dear Aysha,

Thank you for your further message to BBC Worldwide Channels in Asia. It is not currently possible to watch our channels or this programme online in Asia, however please be assured that we have noted your interest in watching series 2 of The Paradise.

Thank you again for contacting us with your feedback and for your interest in our programmes.

Best wishes,

BBC Entertainment

Mika

When will Sherlock 3 be shown on Starhub?

BBC

Dear Mika,

Thank you for your message to BBC Worldwide Channels in Asia.

We have no information at the current time as to when Sherlock series 3 may be shown on BBC Entertainment in Asia but we have certainly noted your interest in watching this series on this channel.

Thank you for taking the time and trouble to contact us.

Best wishes,

BBC Entertainment

Nisha

What happened to doctor who in entertainment Singapore? it hasn't shown for a while now and ive been wondering if it might be on a different BBC network. Only confidential and explain has been shown but I'm asking about the actual series. Also, do you know where I can get a DVD of the day of the doctor in Singapore? Or where I can watch it because I missed the screening of the 50th anniversary. Thanks

BBC

Dear Nisha,

Thank you for your message to BBC Worldwide Channels in Asia.

We have broadcast all the series of Doctor Who that have been produced, which includes series 7 and the next series is currently in production. We have noted your request for us to broadcast the Doctor Who: 50th Anniversary Special: The Day of the Doctor on BBC Entertainment again and we will share this with our programming team.

You have also asked how you can get a DVD of this episode and we can confirm that a DVD has been produced and you may like to check availability with the BBC Shop (who deliver to Singapore) – www.bbcshop.com – or an alternative online or local retailer. In addition, for many shows, the programme-makers release related merchandise which you may find of interest.

Thank you for contacting us.

Best wishes,

BBC Entertainment

lee

We fought hard for the BBC channels to be here in Malaysia and it has been more that 2 years now and all the best and educational shows especilally The Adventure of Spot the Dog is taken away and has not been brought back. We signed up for Cbeebies especially for Spot the Dog but the show was taken off just when we signed up. Why have the channels here when we are deprived of most of the shows that is showing in our neighbouring counties. Do bring The Adventure of Spot the Dog back soonest possible.

Gavin

I have BBC entertainment, lifestyle, and knowledge. Can you explain why you didn't put the Dr Who Christmas special on in Asia. You did in most other countries and regions. Thanks for the boring reruns when all we wanted was a blue box.

Eugene

Hi BBC Entertainment! I reside in Singapore and watch your programmes via cable TV. Here's my question: I'm a big Dr Who fan and am curious when the 2013 Dr Who Christmas Special will be broadcast? I understand 'The Time of The Doctor' has been aired in BBC One and BBC America and I can't wait to watch it!