Thank you for your message to BBC Worldwide Channels in Asia.
Firstly, you mentioned in your message that you did not receive a reply when you contacted us previously, however we have checked our records and a response to your message regarding coverage of the Queen’s Diamond Jubilee celebrations on our channels in Asia was posted on the Contact site and an email acknowledgement was sent to you informing you that your message and a reply had been published. We apologise if you did not receive this email but according to our records an email was sent. For reference this is the response we published:
Thank you for your messages to the BBC Asia Contact Us site on Tuesday 5 June.
We are sorry that you were so disappointed with the commentary that accompanied coverage of The Queen’s Diamond Jubilee celebrations on BBC Entertainment Asia.
This was a fantastic opportunity for our international viewers to enjoy the historic events in London. We provided extensive coverage of the Thames Pageant, concert at Buckingham Palace and Services of Thanksgiving and Royal Procession with a variety of tones and styles for different audiences. It is worth noting that this was a live broadcasting event of unprecedented scale and complexity amidst weather conditions which turned out to be challenging for all involved.
We do thank you for your feedback and we hope that you enjoyed at least some of our coverage of the historic events in London.
Turning to your feedback regarding repeats, we are sorry that you are unhappy with the amount of repeats which you feel are broadcast on our channels in Asia. As with all cable and satellite channels, repeats are a feature of most schedules and this is welcomed by those viewers who don't watch the same channel every day and, due to the multi-channel environment, often miss complete series.
We regularly introduce new programmes to our channels in Asia and we have some fantastic programmes premiering in October including on BBC Entertainment, Torchwood series 3 and Primeval series 4, on BBC Knowledge we have Undercover Boss Australia series 2, Toughest Place To Be…, Secret Millionaire series 7 and Frozen Planet. We do hope you will enjoy some of these programmes.
Thank you for contacting us and for taking the time and trouble to send us your feedback.
BBC Worldwide Channels