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Recent Feedback

Olivia

Dear BBC Knoweldge.. I'm Olivia from Jakarta - Indonesia.

Thank you so much for make a documentary about binman in Jakarta.. The 1-hour documentary that change my whole thoughts about life. I already spread your programme esp about binman at Jakarta.

Keep at your track. I always be your fan!!!!

Love from Jakarta.. Thank You...

BBC

Dear Olivia,

Thank you for your message to BBC Worldwide Channels in Asia.

We are absolutely delighted to read how much you enjoyed The Toughest Place to Be...a Binman. We do hope you will enjoy other episodes in this fascinating series and details of these are available on our website here

Thank you again for taking the time and trouble to contact us with your appreciation for this programme.

Best wishes,

BBC Knowledge

Guy

Can you please re-run DCI Banks pilot: Aftermath parts 1 & 2

BBC

Dear Guy,

Thank you for your message to BBC Worldwide Channels in Asia.

As you may be aware series 2 of DCI Banks is still premiering on our channel, but unfortunately the one-episode pilot DCI Banks: Aftermath, as well as series 1, comprising of 3 episodes, have now finished and we do not currently have plans to show them again the near future. However, we have taken note of your interest in seeing DCI Banks: Aftermath again on BBC Entertainment. We do hope that you'll enjoy some of our excellent upcoming crime premieres such as series 2 of Luther, from 23 May, series 3 of Whitechapel, from 29 May, and a brand new legal drama Silk, on BBC Entertainment from 3 June.

Best wishes,

BBC Entertainment

Patrick

Why are programmes repeated so often on the same day? And why is lifestyle obsessed with food as shown by today's schedule,7 May,and shown in Asia? It is completely bonkers.

These comments apply to the continual repeats on BBC Entertainment. Can the schedulers be more imaginative and offer newer programming

BBC

Dear Patrick,

Thank you for your message to BBC Worldwide Channels in Asia.

We are sorry to hear you are disappointed with our recent programming and scheduling. Aside from Food, BBC Lifestyle offers other thematic strands such as Home & Design, Fashion & Style, Health, Parenting, and Personal Development, and in the next month we will be showing programmes such as Colin & Justin's Home Heist, Extreme Makeover: Home Edition, and Gok's Clothes Roadshow, as well as premieres like Britain's Dream Homes, from 8 May, and series 10 of Grand Designs, from 25 June. Although repeats form a part of our schedules, as they accommodate the viewers who come to our channels at different times and may have missed the programmes the first time around, or enjoy seeing their favourites more than once, we regularly introduce new titles and series to ensure our viewers enjoy fresh programming. We do hope you are enjoying DCI Banks series 2 which is currently premiering on the channel and that you will enjoy the upcoming dramas on BBC Entertainment, such as series 2 of Luther, from 23 May, series 3 of Whitechapel, from 29 May, as well as a brand new legal drama Silk, premiering on 3 June.

Best wishes,

BBC Worldwide Channels

Wong

Hi, I would like to enquire if your "secrets of the sexes" is sold in the DVD stores? I would like to purchase them

BBC

Dear Wong,

Thank you for your message to BBC Worldwide Channels in Asia.

Whilst not all of the programmes which you see on our channels are commercially accessible, you may like to check DVD availability with the BBC Shop – www.bbcshop.com – or an alternative online or local retailer. In addition, for many shows, the programme-makers release related merchandise which you may find of interest.

Best wishes,

BBC Worldwide Channels

Yeo

What happened to the latest season of Top Gear? The first few episodes were shown, but after that, nothing else?

BBC

Dear Yeo,

Thank you for your message to BBC Worldwide Channels in Asia.

The latest series of Top Gear we showed on BBC Knowledge in Asia was series 19, consisting of 7 episodes, and it was shown in full between 10 February - 28 March. We are sorry if you were not aware that episode 7 was the concluding programme. We hope you enjoy some of our upcoming premieres, such as Bill Connolly's Route 66, where the world-renowned comedian and motorbike enthusiast drives the iconic road, on BBC Knowledge from 14 May, as well as series 3 of Top Gear USA, from 1 June.

Best wishes,

BBC Knowledge

Hsu

Thanks for providing so many wonderful programmes for us! Thanks all of your staff to make the world better! I will back up you forever!

BBC

Dear Hsu,

Thank you for your message to BBC Worldwide Channels in Asia.

We are absolutely delighted to read that you are a fan of our programmes and it was very kind of you to take the time and trouble to contact us with your appreciation.

Best wishes,

BBC Worldwide Channels

Chris

Hi BBC, When will you be delivering HD content to Asia? The quality of what is being broadcast does not do the content of your shows justice and to be frank it looks terrible. Please do your shows justice.

BBC

Dear Chris,

Thank you for your message to BBC Worldwide Channels in Asia.

We very much appreciate feedback from our viewers about our channels and programmes. While there are no immediate plans to broadcast programmes in full HD quality, we are always investigating ways to develop our Worldwide Channels and any future announcements regarding HD availability in Asia would be posted on our website We have also made our technical team aware of your interest in watching our programmes in HD quality.

Thank you again for your feedback.

Best wishes,

BBC Worldwide Channels

Sean

Please advise if/when BBC Asia Channels will be available in HD in Hong Kong - I am on Now-tv.

BBC

Dear Sean,

Thank you for your message to BBC Worldwide Channels in Asia.

We very much appreciate your interest in our channels in Asia. There are no immediate plans to launch a BBC HD channel in Asia, however we are always looking at ways to develop our Worldwide Channels and any future announcements regarding HD availability in Asia would be posted on our website We have also made our technical team aware of your interest in watching our programmes in HD quality.

Thank you for taking the time and trouble to contact us.

Best wishes,

BBC Worldwide Channels

Paul

Free Mussolini is a fascinating documentary that only BBC could have produced.

The program featured rare audio of historical figures speaking in their native language. Of cos this mean English subtitle is shown during the show.

Unfortunately post-production overlay of Chinese subtitles got in the way of the English subtitles in part; subsequently rendering the English subtitles unreadable.

Fortunately, as I could read Chinese, I could follow the program but other viewers who are not fluent in Chinese would find their enjoyment marred by the subtitles overlap.

I trust you will look into the above for your future programs. Thanks!

BBC

Dear Paul,

Thank you for your message to BBC Worldwide Channels in Asia.

We are glad to hear you enjoyed Free Mussolini, and grateful that you pointed out the subtitling issue in the programme to us. It will be changed and all future episodes will be aired correctly thanks to your feedback. We apologise if this spoilt your enjoyment of watching the programme. Our viewers' opinions are extremely valuable to us so we thank you again for your comments and taking the time to write to us.

Best wishes,

BBC Knowledge

Arthur

Time shown in the 'programme search' is the GMT? If not what time zone is that based. Say if I want to watch 'Call the midwife' in Hong Kong I have to have access to Cable TV or NOW TV service provider and match my seating in front of the TV according to GMT?

BBC

Dear Arthur,

Thank you for your message to BBC Worldwide Channels in Asia.

Our website is geo-IP filtered which means that, by using your IP address, we can detect in which country you are based and automatically display the schedules relevant to your time zone. If your IP address is not registered in the country in which you are watching, you may be experiencing problems.

Best wishes,

BBC Worldwide Channels